Privacy Policy

Introduction

At Pokeloom, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase products, or communicate with us.

By using our website, you agree to the practices described in this Privacy Policy.

Store Information

Store Name: Pokeloom

Business Address:
480 Myrtle Ave
Brooklyn, NY 11205
United States

Email: contact@pokeloom.shop

Phone: +1 (479) 345-1674

Information We Collect

When you visit our website, create an account, place an order, or contact us, we may collect certain information, including:

Personal Information

• Full name

• Billing address

• Shipping address

• Email address

• Phone number

• Payment information

• Order details

• Customer service communications

Automatically Collected Information

When you browse our website, we may automatically collect certain information, such as:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on our website

• Website usage data

This information helps us improve our website experience and provide better services.

How We Use Your Information

We use collected information to:

• Process and fulfill orders

• Provide customer support

• Send order confirmations and shipping updates

• Process payments securely

• Improve our products and website

• Prevent fraud and unauthorized transactions

• Communicate important updates about your orders or our services

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

Payment Information

Payments are processed through secure third-party payment providers.

Pokeloom does not store complete payment card information on our servers. Payment information is handled securely by payment processors according to their own privacy and security policies.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies help us:

• Remember customer preferences

• Understand website usage

• Improve website performance

• Provide a better shopping experience

You can control or disable cookies through your browser settings, although some website features may not function properly.

Sharing Your Information

We may share your information only when necessary to provide our services, including with:

• Payment processing providers

• Shipping carriers

• Website service providers

• Analytics providers

• Customer support tools

These third parties only receive information necessary to perform their services.

We may also disclose information when required by law or to protect our legal rights.

Data Security

We take reasonable measures to protect customer information from unauthorized access, misuse, or disclosure.

However, no online transmission or storage system can be guaranteed to be completely secure.

Your Rights

Depending on applicable laws, you may have rights regarding your personal information, including:

• Requesting access to your personal information

• Requesting corrections to inaccurate information

• Requesting deletion of certain information

• Requesting information about how your data is used

To make a privacy request, contact us using the information below.

Marketing Communications

If you choose to subscribe to our emails or marketing communications, we may send you updates about products, promotions, and store news.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails.

Children's Privacy

Pokeloom does not knowingly collect personal information from children under the age required by applicable privacy laws without appropriate consent.

If you believe that a child has provided personal information without permission, please contact us so we can take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.

Any updates will be posted on this page with the revised date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Pokeloom
480 Myrtle Ave
Brooklyn, NY 11205
United States

Email: contact@pokeloom.shop
Phone: +1 (479) 345-1674